First, here is what's available at no cost to retailers.
Thanks to Locally's Brand Partners, there is no cost to retailers to claim your Locally.com account and utilize many of our core platform features such as managing and enhancing your store information on brand sites, broadcasting your inventory to online shoppers, accessing brand product catalogs, and promoting events. Additionally, any retailer accepting Buy It Locally transactions can also use our "Locally Pages" and "Locally Pages for Facebook" tools at no cost. Enjoy it!
If you head to https://www.locally.com/go/launch, Steps 1 through 3 are entirely free for stores. Plus, some of our extended features within Step 5 are free too.
Paid retailer features include accepting transactions and utilizing our extended feature set. Pricing is outlined here.
"Buy It Locally" Transactions
Reservations for In-Store Pickup
Locally charges 3.5% on reservations for in-store pickup. If the shopper does not show up to the store or shows up but leaves without purchasing anything, set the corresponding order resolution status on that Locally order and the fee is waived. Head here for a refresher on setting order resolution statuses (see section: "How much does Buy It Locally cost?").
You can set an order resolution status for orders dating back 30 days. If you change an order resolution status for an order after the monthly invoice has been generated and the order is more 5 days old, the fee will be issued as a credit on your next invoice. An invoice is generated monthly for all successful transactions for the previous month and charged to the credit card on file.
Payments for In-Store Pickup
Locally charges 3.5% on successful payments for in-store pickup. Stripe, our payment processor, also charges 2.9% + $0.30 per successful card charge.
An invoice for the Locally fee is generated monthly for all successful transactions for the previous month and charged to the credit card on file. Stripe's fee is incurred within each transaction.
Same-Day Delivery costs $10/mo per location to activate. Locally charges 3.5% on each order, and Stripe, our payment processor, charges 2.9% + $0.30 per successful card charge.
The flat fee and transaction charges are billed monthly for all successful transactions in the month prior.
Google "See What's In Store"
Locally charges $49/mo for the first location and $39/mo for each additional location to activate live inventory on Google through our "See What's In Store" charge. Billing begins when on-boarding begins. On-boarding typically takes 2-4 weeks. To meet that schedule, Our partners at dba and Google will need to be able to receive certain responses from you in a timely fashion so they can move you through the on-boarding process efficiently, so please prepare to be responsive as we do not issue credits or refunds if on-boarding is extended due to a retailer's slow response times or unique account issues.